Shipping Policy
At Diamond Regalia, we are committed to delivering your order in a timely and secure manner. Please read our Shipping Policy to understand how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after your payment is confirmed.
- You will receive a confirmation email with your order details once your order has been processed.
2. Shipping Timeframe
- We aim to deliver your order within 15 business days from the date of shipping.
- Delivery times may vary depending on your location and external factors, such as courier delays, weather conditions, or customs clearance (for international orders).
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your purchase.
- Free shipping may be available for orders over a certain amount. Please refer to our website for current promotions.
4. Shipping Methods
- We partner with reliable courier services to ensure your order is delivered safely and on time.
- Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.
5. Delivery Address
- Please ensure that the shipping address provided during checkout is accurate and complete.
- Diamond Regalia is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
6. Delayed or Lost Shipments
- If your order is delayed or lost, please contact us at [email protected] and we will assist in resolving the issue promptly.
- While we strive to ensure on-time delivery, delays caused by courier services or unforeseen circumstances are beyond our control.
7. International Shipping
- For international orders, delivery times and customs charges (if any) may vary by country. Customers are responsible for any customs duties or taxes incurred.
8. Contact Us
If you have any questions or concerns about your shipment, please contact us:
Email: [email protected]
Thank you for choosing Diamond Regalia. We are dedicated to providing you with exceptional service and premium-quality products.